Balmori Software Inc. Balmori Software Inc.We make it simple.
Frequently Asked Questions
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Why won't Balmori Software release prices when I inquire over the phone or by e-mail? For commodity items like rice, desktop PCs, gasoline, and laundry detergent, it's quite all right to base one's purchasing decisions on price. But though almost everything else in information technology has become commoditized, software hasn't. In the software business - especially in the software business - price is a supremely untrustworthy indicator of quality. It's quite possible to pay millions for junk, while an appropriate, effective solution for mere thousands might be right under one's nose. In seeking software solutions for mission-critical applications, we maintain that it is absurd to make a buy/don't-buy decision, or even to make up a short list of potential vendors, on the basis of price alone. That's a myopic, potentially career-damaging approach. To help our prospects and customers make an informed decision when investing in software solutions, we release prices only after we have had a chance to present the product to a responsible officer of a prospective customer. That's a time investment of just one to two hours. Once we've had a chance to demonstrate our product in action, then the prospective customer has a clear idea of its features, capabilities, performance, and limitations, if any. Only then can he make a responsible assessment of our - heck, of anyone's - offering. At that point we are quite happy to reveal the price, by way of a formal proposal. At that point, the prospective software buyer can assess price vs. performance. At that point, he can do himself justice. <<<back to FAQs page>>> |