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Frequently Asked Questions


What is your product warranty?

We shall replace a damaged security dongle, with no time limitation, at minimal cost, provided the user surrenders the damaged security dongle to us. If the user loses the security dongle or cannot surrender it for any reason, the user must purchase another license for the product in question. If you find a bug in our products, we will never ask you to pay to get it fixed*. A bug is defined as a defect in the program source code.

*Balmori Software is not liable for consequential loss.



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